KWL Labs sets up the CRM, email, automations and AI assistants a small team needs, built on tools you already pay for and handed back to you documented and working.
Most small businesses already pay for the right software. It just isn't set up to talk to itself. I start with what you have, fix the foundation, then automate the busywork.
One clean place for every customer, lead and deal, with reports you can trust.
Data moves between your apps on its own, and routine questions get answered without you.
A professional domain, accounts and shared files set up right the first time, and email that reaches the inbox.
The plumbing behind your marketing, so you know which leads came from where and what they cost.
You'll know what's being built, what it costs and when it's done before any work starts.
We talk through how your business runs today and where time is leaking.
30 min · freeA written plan with deliverables, a fixed price and a timeline. Nothing starts until you approve it.
within a few daysI set things up in your accounts with short check-ins, so you see progress as it happens.
most projects: 1–4 weeksPlain-English documentation, a recorded walkthrough, and a follow-up check-in after go-live.
you own everythingA few of the most common requests. Every project is scoped to the business, but most start in one of these places.
Merge scattered customer lists into one CRM, remove duplicates, set up a sales pipeline and a weekly report.
Move to a business domain, set up authentication records, and configure your marketing email platform to send properly.
Website and ad leads flow straight into the CRM, get an instant reply, and alert the right person.
I've spent my career on the systems side of business. I started in operations engineering at Google, and today I work in enterprise systems engineering: ERP platforms, Microsoft Power Platform, Azure, and the integrations that hold them together.
KWL Labs brings that same discipline to small businesses. Big companies have whole teams making their data flow. You should get the same results without hiring an IT department.
I am professionally certified in cybersecurity, so your accounts are set up with sensible access controls from day one, and everything stays in your name.
Most projects get a fixed price after a short intro call, once I understand what you need. Smaller ongoing help is available hourly. Either way, you'll see the cost in writing before any work begins.
No. Almost everything can be done remotely over video calls and screen sharing, so I work with businesses anywhere in the US.
You do. Everything is set up in your accounts, under your business name, with admin access you control. You get documentation so anyone on your team, or another consultant, can pick it up later.
Usually not. Most of the work uses tools you already pay for. If something new would help, I'll explain why and what it costs before recommending it.
Every project includes a follow-up check-in after go-live. After that, I offer ongoing support hourly, or as a monthly retainer for businesses that want someone on call.
Tell me a little about your business and what's slowing you down. I'll reply within one business day.